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VMware KB2149780 Resolution

Information

 
QuestionIs VMware KB2149780 still valid? Upgrading to ESXi 6.0 U3 or installing Qlogic driver version 2.1.50 no longer causes FC HBAs not to be detected.
Answer
VMware KB2149780, below, has been resolved as of June 2017.
The current solution is to update to ANY "out of box" QLogic driver. All newer drivers resolve this issue.

Details from the Original VMware KB:

Symptoms

  • Upgrading to ESXi 6.0 U3 causes the Qlogic FC HBA's not to be detected
  • Upgrading the Qlogic driver from older version to 2.1.50 causes the FC HBAs to disappear from ESXi

Cause

New HBA device IDs are not available in inbox driver

Resolution

This is a known issue with VMware ESXi 6.0.x.


Currently, there is no resolution.

To workaround this issue, uninstall the 2.1.50 version of Qlogic driver and install 2.1.44 async driver or latest async driver.

Note : If you are affected by this issue  - ESXi host or virtual machine hangs after approximately 85 days. For more information see ESXi host or virtual machine hangs after approximately 85 days (2147739), then install the driver version 2.1.44. 


Details from the Cavium Application Note:  VMware ESCi 6.0 U3 Driver
Introduction
This application note describes a condition under which the VMware® ESXi 6.0 U3
inbox qlnativefc version 2.1.50.0 driver does not discover all supported Host
Bus Adapters.

Description
The VMware ESXi 6.0 U3 inbox qlnativefc 2.1.50.0 driver is missing device
IDs for the HPE and QLogic Host Bus Adapters listed in the Products Affected
table. These adapters do not appear in the storage adapters list; in addition, the
esxcli storage core adapter list does not show these Host Bus Adapters.

Workaround
Install a qlnativefc out-of-box driver.
VMware KB article #2149780 on this subject is not entirely correct. Any version of
the out-of-box drivers provided directly from HPE or VMware does not have this
issue.

The out-of-box version of the driver from HPE is on their driver download site:
http://h20566.www2.hpe.com/hpsc/swd/public/readIndex?sp4ts.oid=1008831758&swLangOid=8&swEnvOid=4183

The out-of-box driver from VMware that supports the QLogic adapters is located here:
https://my.vmware.com/web/vmware/details?downloadGroup=DT-ESXI60-QLOGIC-QLNATIVEFC-21570-1&productId=566
 


 
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